Delivery and Returns.

Delivery

All UK orders are shipped within 1-3 business days after the order is placed.

Royal Mail Standard

• £3.39 delivery cost for all orders, all our orders are tracked.

• Delivered within 3-5 days after the order is dispatched. Please notice we are a small business and we work with small batches, which can delay the dispatching time slightly.

Royal mail Priority

• £4.25 delivery cost of all orders .

• Delivered the next working day after the delivery is dispatched.

• Dispatched Monday-Thursday: Delivered the next working day.

• Dispatched Friday-Saturday: Delivered the following Monday.

Free standard shipping on UK orders over £40.

For international shipping cost please email us at info@darkheartcandles.com for a quote.

Returns

If you aren’t satisfied with your purchase please let us know via email within 14 days of purchase, attach photos in case it arrived damaged. We will refund/exchange less shipping costs, only if the products are unused and in the same condition they were sent/received. Please note we are not responsible for any damage in transit or returned goods and recommend returning your item via registered post.